International Shipping
Due to the new VAT regulations governing the EU, our overseas shipping will be limited to non-EU countries.
Payment Options
We offer secure, encrypted online credit card ordering for your convenience. We accept Visa, MasterCard and Discovery. You can also pay for your order with PayPal. We do not accept personal checks or ship C.O.D. All of our prices are given in U.S. dollars. We reserve the right to not accept orders that do not meet PayPal's Seller Protection requirements.
Uncomfortable Ordering Online?
You may also place your order over the phone by calling us at 336.722.4422. For phone orders payment may be made using your Visa, MasterCard, American Express or Discovery card. Payment may also be made with a money order. For PayPal, our email address is bookmistress@bookmistress.net.
Sales Tax for North Carolina Residents
If your order will be shipped to an address in North Carolina, sales tax will be automatically calculated and added during the checkout process.
Postage *
All orders going to an address within the United States will be mailed Priority Mail, delivery confirmation, using the United States Postal Service. Upon checkout, $15.50 for postage will be added for the first 2 books in your order. We may ask for additional postage for orders over 2 books.
*Due to its weight, the book, In the Shadows - The People's History of New York City Underground Tattooing", and any other books ordered with it may be shipped by Media Mail.
All international orders (including Canada and Mexico) will be mailed by Priority Mail Express using the United States Postal Service. Upon checkout, postage will automatically be added to your order based on the weight of your package and your location.
Out-of-Stock Books
We normally ship your order within one business day of receiving it. However, if we have sold out of a book that you have ordered, we will notify you by email within one business day.
Faster than Lightning Shipping & Handling
Your order will be packed and shipped within one business day of our receiving it. We use the United States Post Office's Priority Mail (2-3 days) to ship. For an added charge, we can ship overnight within the US if we hear from you early in the day.
Book Searches & Special Orders
We will gladly search for tattoo-related books that we don't have in our store. Please email us with the title and any other helpful information and we will try and locate the book for you at no charge. Having us search and locate a book does not create an obligation for you to purchase it. We will special order books for you that are not in our store. Please contact us for details of this process.
Privacy Policy
We respect your privacy. We absolutely do not give, rent or sell our email list to any other person or parties. We may contact you from time to time to let you know about new books that we've added, unless you ask us not to.
Satisfaction is Guaranteed
We hope that you will contact us immediately if are any problems with your order. Please email us at bookmistress@bookmistress.net within 30 days of your purchase. In addition, under PayPal's policies you have 45 days from the date of your purchase to notify them of any problems.
Please feel free to contact us with any questions or concerns.
Thank you!
BookMistress